Website User Policy/Terms and Conditions of Use

Last updated: February 2022

1. This Policy

1.1 The terms and conditions of use set out in this policy apply to the website owned, operated and controlled by Freja’s (the “Company”), at wearefrejas.org.uk (the “Website”). The Website is intended for use by residents of the United Kingdom of Great Britain and Northern Ireland only.

1.2 By using this Website, users are deemed to have full knowledge of the following terms and conditions and to accept them.

2. Copyright

2.1 All information accessible on this Website is protected by copyright. Users may view Website pages on screen and may print or download extracts for personal use or for use by others within their organisations.

2.2 Users may supply a copy of any such extract to any third party provided that (a) The extract is for their own personal use (b) The extract is not supplied as part of or incorporated in another work, website or publication (c) The extract is not supplied either directly or indirectly in return for commercial gain (d) The third party is made aware that the source of the copy is this Website and that these terms and conditions apply equally to them

2.3 No part of this Website may be reproduced, transmitted to, or stored on any other website or in any other form of electronic medium without Freja’s express written consent.

2.4 If you wish to gain consent, please write hello@frejas.org. We will endeavour to respond within one month.

3. Continuity and quality of service

3.1 The Company will use its reasonable endeavours to provide users with a prompt and continuing service.

3.2 The Company does not warrant that the service it provides will continue uninterrupted or without delay or that it will remain unchanged. The Company reserves the right to bring the Website down as and when necessary for the purposes of maintenance.

3.3 The Company will reasonably ensure that the information contained on the Website is correct, however it does not give express or implied warrant to the accuracy or completeness of the information.

3.4 The Website is intended to provide users with general information relating to the Company, its various services and other information which may be of relevance or interest to users.

4. Links to external sites

4.1 The Website may contain hyperlinks to a number of websites owned, operated and controlled by third parties.

4.2 The Company has no control over these third party websites and therefore makes no warranties in respect of the quality, security, accuracy or any other aspect of such sites and excludes any and all liability arising from the use of the same.

5. Data Protection

5.1 The Company prioritises the protection of users’ personal data. The Company does not collect any personal data through the Website without users’ consent. Users’ may give or withdraw consent at any time.

5.2 The Company shall, at all times, process and utilise such personal information provided in accordance with their legal obligations. Only authorised employees, under appropriate confidentiality obligations will have access to users’ personal information.

5.3 Upon access to the Website, information is occasionally collected automatically (internet browser identification, operating system used, domain name of website from where users arrived, number of visits, average dwell time, pages called up, etc) for the Company to determine the activity of the Website and improve its content.

5.4 When users visit the Website, information may be saved on users’ computers as a “cookie” which is then automatically recognised on the next visit to the Website. Users who do not want the Company to recognise their computers should set their internet browsers that they delete cookies from the computer hard disk, block all cookies or warn users before saving a cookie.

6. Internet and email user protection guidelines

6.1 Users should not give information to anyone unknown or who does not have a legitimate need for it.

6.2 Do not provide personal, sensitive, or confidential information online unless you are using a trusted and secure web page.

6.3 Never assume that email, instant messages, texts or attachments are private or confidential. Avoid sending large attachments and delete emails and attachments when you no longer need them.

7. Enquiries

7.1 Whilst every effort is made to ensure that submitted enquiries are dealt with promptly, the Company cannot guarantee that queries will always be dealt with within the timescales that users may require.

8. Disclaimer

8.1 The Company shall not be liable for any third party claims or losses of any nature, including but not limited to, loss of profits, indirect or consequential loss or loss due to circumstances beyond its reasonable control.

8.2 The Company does not accept liability for any acts or omissions resulting from users’ decisions or opinions formed on the basis of using the Website.

8.3 The Company may at any time change, modify, add to or remove part or all of these terms and conditions. Users should check these terms and conditions periodically to see if they have changed. Continued use of the Website following any change in the terms and conditions will be deemed acceptance of the changes.

8.4 The Company makes every effort to ensure that the information and data contained in the Website is correct. The Company accepts no liability and does not guarantee that the information and data provided is up to date, correct and complete. This also extends to other websites referred to by means of a hyperlink. The Company is not responsible for the contents of such websites reached by means of such a link and reserves the right to modify or supplement the information or data provided without prior notice.

9. Governing Law and Jurisdiction

9.1 These Terms and Conditions are governed by and shall be construed in accordance with the law of England and Wales. Disputes in connection with the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.